Wholesale Pricing Rules
Welcome! We are always excited to find retailers who are as passionate about this product as we are!
If you are interested in carrying our premium C8 MCT oil in your shop, please contact us. To be approved, please email us at email@example.com with the following information:
Buyer contact info
Please use the words “Wholesale Inquiry” in the subject line. We will process your request as quickly as possible, usually within 1-2 business days, and, once approved, you will receive a code to use for Wholesale prices that will allow you to access 20% up to 40% discount on our online store where you may place orders at your convenience. If you would prefer that wholesale line sheets be emailed to you, please specify that when contacting us.
All prices are listed in Hong Kong dollars. All authorised retailers will receive wholesale trade pricing. Due to the nature of the materials we work with, prices and availability are subject to change without notice.
The recommended retail price of our products (the “RRP”) is the minimum price for which you are permitted to sell our products without our express prior permission in writing. You may sell our products for a price in excess of the RRP, but you are not permitted in any circumstances to sell any products for less than the RRP without our express prior written permission.
A minimum order of 12 bottles is required for opening orders. Initial orders must be paid in full with credit card or PayPal before you will be put on the shipping schedule. Should there be additional shipping charges for any reason, we will send a digital invoice for the additional charges that must be paid before shipment.
SHIPPING AND HANDLING:
At the moment, we only offer free delivery in Hong Kong for orders of 3 or more bottles. All orders are processed every Monday and Thursday.
International orders are subject to various customs restrictions and may have different shipping requirements. Retailer is responsible for all shipping, duty fees and taxes that may occur.
Please inspect all shipments immediately upon arrival. Please contact firstname.lastname@example.org within 2 days of receipt of damaged or defective shipments. Note that this says, "within 2 days of receipt" NOT "within 2 days of opening". This means that if you receive your order, but do not open it for 2 days and it is damaged, you will not be able to return it. Please keep all packaging, including packaging materials, even if damaged, while we process your return. Returned merchandise will not be accepted if it is held for more than 15 days after receipt or if returned without contacting us to report damage or defects as outlined above. Retailer is responsible for all return shipping charges.
RETURNS / EXCHANGES:
Your wholesale order is made for your shop once it is ordered, therefore merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
Approval is required to become a COVO retailer. This allows us to evaluate many factors that go into determining exclusivity and proximity. While we are sensitive to and try to be aware of each retailer's territory, we can not guarantee exclusivity.
Retailers are not permitted, under any circumstance, to display and/or sell our designs, whether on their premises or elsewhere, without the packaging/labelling provided and/or to represent themselves or any other entity as the creator and/or designer of our products, in whole or in part.
It is illegal to provide misleading, false or fraudulent information to establish a wholesale relationship and receive discounted prices for anything other than resale purposes.